Privacy Policy

Privacy Policy

In this Privacy Policy, the terms 'us,' 'we,' or 'our' refer to Solarfind Pty.Ltd. trading as Solarex (ABN 64 632 939 372).

Our commitment to respecting your privacy is outlined in this Privacy Policy, which explains how we collect, use, store, and disclose your personal information, adhering to the Australian Privacy Principles in the Privacy Act.

By providing personal information to us, you consent to its collection, use, and disclosure in line with this Privacy Policy and any other relevant arrangements between us. Our Privacy Policy may undergo changes, so we recommend checking our website periodically for updates.

Personal information, in this context, includes details that can reasonably identify an individual, such as name, age, gender, postcode, contact details, and possibly financial information like credit card details.

Solarex collects various types of personal information directly from you, typically when you apply for membership, accreditation, or engage in activities like campaigns or communication with us. Telephone calls to our business may be recorded, and any personal information shared during these calls may be collected.

The collected information serves purposes such as communication, membership administration, accreditation processing, event administration, legal compliance, and marketing. We may also use your information for direct marketing communications, and you have the option to opt out. Personal information may be disclosed to our employees, third-party suppliers, advisers, and authorized third parties. We do not provide mailing lists for external marketing purposes.

Some personal information is stored in a customer relationship management system provided by Salesforce in Japan. Aside from this, we do not disclose personal information outside of Australia. We prioritize data security, employing industry-standard secure server software (SSL) to encrypt personal information. After a campaign concludes, personal information collected may be used to update you on Solarex's ongoing work.

Our website uses cookies for a personalized browsing experience, and website traffic data is transmitted to Google Analytics. Links to third-party websites on our site are provided for convenience, and we are not responsible for their privacy practices.

You can access or correct your personal information by contacting us. If you believe there's been a breach of privacy, you can make a complaint, and we will respond within a reasonable period.

For further inquiries about our privacy policy or practices, please use the contact link on our website or reach out to us at the provided details.

Post: Attn: Administrator c/o Solarex,
Suite 7, 13-19 Hogben St., Kogarah, NSW 2217
Tel: +61 416-078-711
Email: admin@solarex.com.au